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Big Three Coffee (Puchong)

Big Three Coffee (Puchong)

4.9(162) See reviews on Google ✓ Verified
Specialty Coffee
86
composite score
Service
Specialty Coffee
Reviews
162

What recent reviews say

The majority of visitors consistently praise the coffee quality and atmosphere; beans are roasted in-house and draw repeat customers. One recent visit exposed gaps in staff training and phone responsiveness, with the barista unable to answer basic questions about roast dates and struggling with basic interactions.

Recent shift: One negative service incident (January 2026) involving a barista with no product knowledge and poor communication, contrasting with the overwhelmingly positive bean and coffee quality feedback across months prior.

Praised for
  • authentic coffee flavour
  • quality beans
  • cozy atmosphere
  • welcoming aroma
Watch-outs
  • inconsistent barista knowledge
  • poor customer service on one visit
  • unresponsive to phone inquiries
good-coffeecozy-ambiencefriendly-staff
Best for: Coffee enthusiasts seeking quality in-house roasted beans and a quiet spot.
Think twice if: Service can be inconsistent; phone calls may go unanswered and barista knowledge varies significantly.

Strengths

  • in-house roasted beans
  • strong coffee flavour
  • cozy shop environment

Worth knowing

  • In-house bean roasting
  • Barista training centre (self-described)
  • Beans sold in 500g packs
  • One barista shift reported with no coffee knowledge or greeting protocol

What reviews say by service

Specialty Coffee
Authentic, flavorful coffee from in-house roasting, though barista execution inconsistent; beans alone highly praised.

How it compares

  • Rated 4.9 against a 4.36 average across the 225 specialty coffee businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

How we scored this

Methodology
Star rating 89
Review volume 96
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Common questions

Can I buy beans to take home?
Yes, beans are sold in 500g packs.
What should I know before visiting?
Phone calls often go unanswered; visit in person. Barista knowledge and service quality can vary by shift.

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Last updated 2026-07-03